Customer Service

• 24 hour emergency service
• Evaluation of client for specialized products.
• Evaluation of client's home for wheelchair accessibility
• Time and travel to secure proper documentation for patient
• Labor for warranty repair of defective products
• Pick-up and delivery of product
• Monitoring use of product
• Billing of primary or secondary payer sources
• Instruction on equipment operation and safety to client, family and caregiver
• Follow-up with physicians (progress and compliance)
• Product and technology training for physicians and therapists
• Arrange equipment needs for Patient’s travel
• Provide oxygen conserving devices for client's ease of portability of O2
• Oxygen Pulse Oximetry testing for qualifying or requalifying for oxygen therapy with a physician order.